I have been associated with the department of cleaning and maintenance for 9 years. I started my career as an assistant in the following department and due to my hard work and determination, I was able to secure the manager position and now leads a team of 5 competent members. My team is responsible for maintaining the standards of cleaning and hygiene in local hotels.
These hotels are accommodated by tourists when they visit, and it is important to provide the best care in every manner. The biggest problems we encounter during our inspection rounds are dirty carpets. Hotel management decorates rooms with the best curtain and sheets but cannot change the entire carpet of each room, so they cover stained and dirty patches on the carpet with small rugs. These efforts hide stains, but we always perform a thorough inspection and mulct the culprits.
This problem occurs in every hotel because of the unavailability of carpet cleaning services nearby. Most of the houses are fully carpeted but have to manage with rugs. This is when I came up with the idea of starting a carpet cleaning business after my retirement. This start-up will keep me close to my job and I will be doing something good. As all the business related to cleanliness are approved by the XYZ department before starting, therefore, I am attaching a complete business proposal of my idea with the following letter. Kindly consider my request.
Eagerly waiting for your response.
Regards,
[Your Name]
Department of Cleaning and Maintenance
Introduction
Carpet cleaning is defined as the process of removing dust, stains, and other particles from the carpet that cause it to look dirty or smelly. Carpet cleaning is a huge industry as more than 80 % of people in the world carpet their homes from wall to wall. Using carpets gives a nice, presentable look to houses and allows you to roam around the house barefoot.
Daily cleaning of carpets includes vacuuming each day or every other day that removes dust from the carpets but not fully. Some of the dust remains in the carpet, moreover, vacuum cannot reach to every corner of the house and as a result of some corners always dirty. Vacuuming does remove dust to some extent but it cannot remove stains or other particles that get entrapped in the mesh.
Carpet cleaning is not easy for residents or anyone using carpets as small carpets can be folded and sent for cleaning but carpets that cover entire floors of a house or building cannot be removed unless all the furniture and other items are removed.
Therefore, my business will provide services for cleaning carpets as well as assistance in removing carpets from home and their transport to the cleaning shop. Afterward, free home delivery will be provided to free residents from the burden of dropping or picking up their carpets. I will hire a team of hard-working employees to run this business and make it successful.
Objectives
Building a business from scratch is not an easy task and can only be achieved through hard work and determination. I lack the expertise of cleaning carpets but can surely lead a team and manage to perform the task at hand. It can only be achieved by dividing it into the following small, manageable objectives,
- Renting the place for setting up the venture and making it work.
- Setting up an office space for personally dealing with clients.
- Purchasing equipment for cleaning and washing carpets.
- Buying furniture and other essentials to furnish the office space.
- Setting up a room for cleaning and vacuuming.
- Allotment of space for drying and packing of carpets.
- Hiring employees to work in the departments of management, administration, cleaning, delivery, and maintenance.
- Marketing of the venture through suitable techniques that generate revenue.
Keys to success
There are no hard and fast rules to achieve success. It is not a task for a day or a month as it is a continuous process. Hurdles and difficult roads lead to the desired destination with patience. Some of the rules that can be followed for achieving success are,
- Always provide high-quality service to gain the trust and loyalty of customers.
- Ask for customer’s feedback after successful delivery of their items.
- Take care of all the carpets in a better way to avoid an angry customer.
- Behave properly with customers during carpet picking or delivery.
Skills
Every business requires a set of skills for it to be working or successfully working. Some businesses cannot be run without a professional degree or certificates whereas some of the start-ups are only based on learning experience gained from someone. Following skills can be useful for a successful setup,
- Communication skills allow communicating with the customers in a better way. These are very crucial as the whole business depends on customers and it is necessary to understand their requirements and deliver what they want.
- Management quality allows you to manage different tasks at one time. Different orders from different customers need to be managed effectively and efficiently to increase sales.
- Financial knowledge is an important requirement in every business as finances are involved in every matter i.e., buying equipment, furniture, taking orders, delivering, paying bills or employees, legal matters, etc. Thus, financial knowledge can be very helpful and free you from hiring someone and be dependent on them.
- Leadership skills allow you to lead a team successfully and help to get much work done in a short time. Employees always need a leader to tell the direction and assign tasks. Dividing tasks among team members avoid repetition of tasks and maintain the standard.
Significance
Lack of any carpet cleaning business in the nearby area provides an excellent opportunity to set up the business and start earning.
- All the residents and hotels will have to use our services for cleaning.
- Providing the facility of picking up and delivering the order provide ease.
Preview