I have been associated with the business of an ABC automobile service shop for 10 years. This shop is located on Mall Road, which is one of the busiest roads in London. When I started working, I didn’t know anything about cars or how to repair them but the passage of time and my hunger for learning this skill helped me to gain the title of a senior employee in 5 years. Over the years, I worked on many cars, some were in bad shape, and honed my skills.
Now, I can repair almost every fault of any car, be it cheap or expensive like Porsche or Audi. My employers are very happy with my performance and reward me well, in addition to the bonus which I receive yearly due to my exceptional performance. I also teach young boys about repairing and increase their interest in the field.
The field of automobile repair and car wash has always been looked down upon. Although, every car owner requires the services to maintain their automobile but still they do not respect any mechanic or their profession. I want to change this narrative by introducing a completely different approach to providing repair services. I want to set up my own business of auto repair and car wash and teach my employees about repair and self-confidence. No person can demean you if you are aware of your value. No client can keep their car maintained without our services. They need us more than we need them.
I have designed a business proposal for my idea and attached with following letter to seek your approval. Kindly consider my request.
Eagerly waiting for your response.
Regards,
[Your Name]
[Employee] at ABC Automobile Service Shop
Introduction
An auto repair shop is a place where automobiles are repaired by mechanics and technicians. In addition to repairing, these shops also provide the facility of car wash thus, making cars as good as new when they leave the repair shop. Auto repair and wash are a part of the auto maintenance and repair industry, which is comprised of competent providing a variety of engine, mechanical and maintenance, washing, detailing, and repair services.
According to the reports, this industry has boomed over the last five years and even in the future, only growth of the industry is visible. During the last five years, the rate of unemployment declined at a faster rate than ever, resulting in people going for their jobs and using automobiles for their commute. These automobiles require constant maintenance for working properly, which is only provided at repair shops.
My auto repair and car wash shop will be in the periphery of the city to provide services to nearby cities as well. I might be providing car services to 3 to 4 cities due to the high demand for repair shops because of increased automobiles. We will build a team of competent employees who will provide services to individual clients i.e., household clients, as well as corporate clients i.e., government automobiles, transport companies, etc. All the services will be provided in-station as well as out-station. Out-station services will be booked online through our application and mechanics will be sent to the address to check default and if needed, haul the automobile to the repair shop.
Services & Features
Different repair shop uses different tools to provide exceptional services to their customers and increase their revenue. Our repair shop will include,
- Automatic tunnel
- High-pressure wand self-service bay
- Vacuum stations
Services provided by the repair shop includes,
- Brake repair
- Repairing and replacing mufflers
- Performing automotive electric repair
- Performing automotive wheel alignment
- Car wash and auto detailing service.
Objectives
To build a business from scratch is a pretty difficult task. I have expertise in repairing automotive and can also teach to the new employees but setting up the business and ordering stuff required for it, can be very daunting for me. This difficult task can only be, by dividing it into following small, manageable objectives,
- Renting the place for setting up the repair shop.
- Purchasing all the equipment and gadgets for repair and wash.
- Buying all the required tools.
- Setting up an office space to personally deal with clients and make bills.
- Buying furniture and accessories to furnish office space.
- Hiring employees to work in the domains of mechanics, technicians, cleaners, managers, administrators, etc.
- Marketing of the shop through different techniques to increase clientele.
Keys to success
There are no hard and fast rules to achieve success, it requires determination and passion. Some of the rules that can be followed include,
- Keep customer service a priority and provide what they want.
- Always provide high-quality service that helps to gain the trust of the customer.
- Do a test drive after repairing to ensure that system is working fine
- Provide a comfortable environment to employees so that they can work easily.
Skills
Employees of an automobile repair shop are mostly school or college dropouts. They are asked by the community to learn a skill if they cannot get a degree. Therefore, they are always looked down on and treated badly. All employees learn repairing and other techniques from their seniors and apply them. Following skills can come in handy,
- Management quality allows to manage all the tasks simultaneously and provide exceptional service to each customer regardless of workload.
- Financial knowledge can take you a long way. It allows you to manage your finances regarding purchasing, clearing bills, or any other financial tasks.
- Leadership skills allow you to understand your employees and work with them in a way to get maximum work done in less time.
- Communication skills are very important as they allow you to communicate with the customers and understand their problems regarding their automobiles. It also allows you to let your customers know your views about the fault and how to repair it.
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